<< Click to Display Table of Contents >> Navigation: Elcomsoft Phone Breaker > Working with Apple devices > Working with iCloud data > Working with iCloud backups > Possible problems with downloading data from iCloud |
Problem |
Solution |
When downloading the backup from iCloud, the following message is displayed: "The requested backup could not be found". |
The backup you are trying to download has been updated. Log out, then log in to iCloud and try again. |
The necessary backup is not available in the list of items for downloading. |
The backup is being created at the moment. It will be available as soon as it is created completely. |
When downloading the data from iCloud, the message is displayed: "The iCloud Terms of Service have changed. Please log into iCloud panel and accept new terms to continue working with iCloud services." |
The Terms of Service for iCloud have changed and the user needs to acknowledge them before using iCloud. Log into the iCloud panel and accept the new Terms of Service. After that, you will be able to work with data from iCloud via EPB. |